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Refund and Returns Policy

Returns policy applies to an order processed and purchased goods delivered.
As per the Consumer Protection Act unwanted items may be returned within 7 days of purchase/delivery, only if the product and its package and package contents are not used, are intact, complete and in re-saleable condition. After 7 days items can only be returned for warranty related issues.

Kindly note that if there are any damaged/missing items in your order, it must be reported within 7 days upon receiving your items. We will not be held liable for missing items after 7 days. Please check your parcel upon arrival to ensure all items purchased are included in the delivered order.
Strictly no returns, refunds or exchanges accepted where the product has been opened and used or installed or scratched or damaged in any way.

Unwanted and incorrectly ordered items still intact, complete and in re-saleable condition will be returned to our premises or our suppliers’ premises at your expense.

You will receive a credit / refund for the items once we receive them and are satisfied they are intact and in good saleable condition. A refund credit will automatically be applied to your credit card or other original method of payment.

A 10% handling fee will be charged on returns. We can have the package collected from you with our courier service and the cost will be deducted from your credit / refund. You will not be credited / refunded for the original delivery fee.

Returning incorrectly ordered items will follow the same procedures. Products that have been used, are no longer intact and cannot be resold are not returnable.

Only regular priced items may be refunded. Sale items cannot be refunded.