A renewable energy company bringing you the best quality power products at affordable prices!

Privacy policy

Personal information

Should you interact with us either via our website or social media as a user or by telephone or email, we may require you to provide us with personal information so that we can assist you efficiently with respect to any of our products or services. Your personal information includes (but is not limited) to; name and surname; email address; physical address; gender; telephone number; and date of birth.

 

Electronic communications

When you visit our website, register and input your personal information including but not limited to name and surname; email address; physical address; gender; telephone number; and date of birth, or send emails to us, you consent to receive communications from us or any of our divisions, affiliates or partners electronically in accordance with our privacy policy as set out below.

 

Protection of information

We will take appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing.

 

We will not, without your express consent use your personal information for any purpose other than to assist you efficiently with respect to any products or services offered by us or any of our divisions, affiliates and/or partners

 

We will use your information to (unless you have opted out from receiving marketing material from us); to inform you of new features, special offers and promotional competitions offered by us or any of our divisions, affiliates and/or partners. Should you have opted out and receive any marketing material from us, please let us know immediately by email on info@earthpowertechonologies.co.za

 

Sharing of information

In order to render our services to you or to comply with regulatory requirements, we will share your information with:

law enforcement, government officials, fraud detection agencies, or other third parties when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm, a commission of a crime, financial loss, to report or support the investigation into suspected illegal activity, or to investigate violations of our terms and conditions;

our service providers who assist us in our business operations (deliveries, compliance, fraud prevention, accounting and financing, marketing, technology services, etc). However, our terms with third parties, suppliers, and service providers dictate that these service providers may only use your information in connection with the services they perform for us and not for their own benefit.

our suppliers and third-party providers in order for them to liaise directly with you regarding any of our goods and services.

Unauthorised disclosure

Whilst we will take all measures reasonably necessary to protect your privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information by you or whilst in our possession, made by third parties who are not subject to our control.

 

Ratings and Reviews: 

When you provide a rating or review of a Product, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters, or other marketing material. We will not display your last name, nor any of your contact details, with a rating or review. The name that will appear next to that rating or review is your first name, as you would have provided upon registration. If you do not agree to this, please do not put any ratings or reviews on the Website.

 

Changes to terms and conditions

Earth Power Technologies may, in its sole discretion, change any of these Policies and or Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are aware of applicable Policies and / Terms and Conditions.

Need help?

Contact us at info@earthpowertechnologies.co.za for questions related to any of our policies.